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How Ascension got 100,000 additional visits this year with help from online scheduling

August 1, 2019 – Ascension, a popular health system company, has recently partnered with 2,500 providers and 1,000 locations in efforts to nationally introduce their click-to-schedule software. This online scheduling tool allows for patients to make same day appointments, choose care options, and even schedule urgent care appointments while they’re on their way to the hospital. These features are available to the patient 24/7. The functionality and ease of this technology not only benefits existing patients, but has drawn in new ones.

As a result, there has been an increase in urgent care online visits of 72.5% along with 100,000 additionally scheduled appointments. In May alone the number of appointments scheduled increased by 20%, crossing into numbers typical of cold and flu season. By rising to the consumer standards that patients hold in their everyday lives, Ascension has seen significant results and is changing the face of primary care.

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