Reliability Tested

Proven in the market.
Validated by industry leaders.

Over the years, openDoctor has provided unique solutions to health systems and practices of various sizes and complexity. Our robust set of features are flexible enough to solve the most complex problems.

Case Studies

Challenge:

Patients prefer to schedule appointments while offices are closed.

Solution:

A large radiology practice saw 50% of their patients who booked online through openDoctor occur outside of normal business office hours, thus converting patients from the website into appointments and expanding hours in which patients could schedule.

Challenge:

Multi-specialty clinics have various scheduling process some simple, some complex.

Solution:

Several multi-specialty clinics discovered that scheduling "simple" specialties isn't easy - openDoctor helps them effectively handle appointments scheduled for new vs. returning patients, pediatric vs. adult, and scheduling advanced practitioners vs. residents vs. physicians correctly.

Challenge:

Two systems with interoperability issues

Solution:

A large health system uses openDoctor to span two systems with interoperability issues, streamlining their internal scheduling processes and removing inefficient phone calls.

Challenge:

Multiple locations makes scheduling process complex

Solution:

Helping patients find the best location for their exam can be difficult. Through openDoctor's proprietary functionality, our algorithms match patients with the right location for their exam for every appointment.

Challenge:

Mobile Mammography online scheduling made easy

Solution:

Mobile mammography appointments can be difficult to schedule. Our mobile client used openDoctor to achieve 90% online scheduling utilization.

Challenge:

Order-driven workflow to eliminate patient errors

Solution:

Often when scheduling online appointments, the patient is responsible for choosing the exam type and expected to understand their exam at a high level. With an orders-driven workflow, openDoctor was able to assist a large radiology group to eliminate patient errors while scheduling outpatient exams.

Challenge:

Patient Forms utilization/intro to online experience

Solution:

openDoctor works with large medical groups and health systems to help drive online access and engagement tools utilization. Our patient forms can be utilized for 100% of your patients, not just those who scheduled online. openDoctor clients have experienced upwards of 40% utilization of patient forms, thus creating an entry way for patients to manage their appointments online.

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